True Handsfree Experience

Getting To Know Your Q1

We've collected together some information to answer the most common questions people have about the Q1. Use the following links to learn more about your BlueAnt device.

 

Firmware Updates

Register Your Q1 to get access to the BlueAnt Updater software See What's New in Version 8.19

From time to time BlueAnt makes feature enhancements to the Q1 software, which are available for you to download and apply to your Q1.

The latest version of the Q1 Firmware is Version 8.21.

Please click here to learn more about what's new in this release.

How To Update

To update your Q1 you need the BlueAnt Q1 Updater. This software downloads and installs the latest version of the Q1 firmware.

  • If you have previously updated your Q1 then the BlueAnt Q1 Updater will already be on your computer: simply run it again and follow the prompts to get the latest release.
  • If you have never updated your Q1 then you need to go to our support website and register your Q1 product. When you register we will create an account on the support system giving you access to a special downloads area where you can get the Updater software.
 

Q1 User Manual

If you want to learn about your Q1 we recommend that you read the full Q1 user manual, which explains everything you need to know about using the Q1, including full details of all the Q1's button functions, tips and tricks for getting the most out of your device and information about issues with specific phone models.

You can also use the links below to download PDF versions of the Q1 user manual and the Quick Start Guide that came with your Q1.

 

BlueAnt Customer Service

If you are having problems with your Q1, please call or email us before returning your product to a store and we will talk you through any problems that you may have.

To help us help you, please include as much information about the problem as possible. For example, please tell us about your phone manufacturer and model. If you are experiencing problems updating the firmware on your Q1, then please also tell us about your computer specifications (including your manufacturer and model, and whether you are using Windows XP or Vista).

USA: 1 866 891 3032

Mon - Fri 6 AM - 6 PM
Pacific Time

Australia: 1300 669 049

Mon - Fri 9 AM - 5 PM
Australian Eastern Time

New Zealand: 0800 443 122

Mon - Fri 11 AM - 7 PM
New Zealand Time