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BlueAnt M1 Stereo Speakers
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1. What is the main difference between the M1 Stereo Speakers and the BlueSonic Speakers?
2. What is included in the M1 Stereo Speakers package?
3. How do the M1 Stereo Speakers use Bluetooth Technology?
4 . Can I use the M1 Stereo Speakers to make and receive calls with my mobile phone?
5. How many devices can I pair to the M1 Stereo Speakers?
6. Is my phone or computer compatible?
7. What is the passcode/passkey of the M1 Stereo Speakers?
8. Can I change the passcode of the M1 Stereo Speakers?
9. Can I use the M1 Stereo Speakers to listen to music on my mobile?
10. How often should I charge my M1 Stereo Speakers?
11. Can I use my M1 Stereo Speakers with my computer for VOIP applications?
12. Do I need to pair the devices every time I use them together?
13. Can I use a Bluetooth adaptor for my iPod to stream music to the M1 Stereo Speakers?
14. Can I use the M1 Stereo Speakers with my TV, DVD player, Xbox or PS3 ?
15. Is the Firmware upgradable on the M1 Stereo Speakers?
16. Why does the Bass Boost only work at lower volume settings?
17. Can I use different Equalizer settings on my PC, Phone or iPod to enhance the sound?
18. Why do some MP3’s downloaded from the web have poor audio quality?
1. What is Bluetooth Wireless Technology?
2. Is it safe to use Bluetooth devices? I have heard they can allow unauthorized connections.
3. Can somebody else take control of my M1 Stereo Speakers if they are in range?
4. How do I know if my devices are connected?
5. How far can my mobile be from the M1 Stereo Speakers and still remain connected?
6. Can other electrical devices cause interference with Bluetooth?
8. What Bluetooth mobile phones can be used with the M1 Stereo Speakers?
9. What is the difference between Bluetooth V1.2 and V2.0?
1. How do I re-connect my M1 Stereo Speakers?
2. Why won’t my M1 Stereo Speakers go into pairing mode?
3. Is my M1 Stereo Speakers unit charged?
4. Why can’t I hear any sound from the Speakers?
5. Why do my M1 Stereo Speakers sound noisy and distorted?
6. My M1 Stereo Speakers worked great but now they won’t connect. What can I do?
7. Why does my phones battery not last as long as it used to?
8. I am having trouble pairing a second phone. What can I do?
9. My phone says “Bluetooth Module not found”. What can I do?
General
1. What is the main difference between the M1 Stereo Speakers and the BlueSonic Speakers?
Unlike the BlueSonic, the M1 Stereo Speakers have been designed for streaming high quality music only and cannot be used for voice calls with either a mobile phone or VoIP on a computer. The M1 Stereo Speakers also have an inbuilt subwoofer with bass boost and an Anti-Distortion circuit to improve the quality of streamed music even at high volumes.
2. What is included in the M1 Stereo Speakers package?
Included in the box is the M1 Stereo Speakers, a User guide, an AC wall charger, 3.5mm stereo jack cable and protective carry case.
3. How do the M1 Stereo Speakers use Bluetooth technology?
Bluetooth is used to send high quality stereo music over radio waves between your mobile phone/computer and the M1 Stereo Speakers. It allows the M1 Stereo Speakers to control phone/computer remotely using the controls on the M1 Stereo Speakers.
4. Can I use the M1 Stereo Speakers to make and receive calls with my mobile phone?
No. The M1 Stereo speakers can not be used as a Handsfree unit for your phone. They have been designed for use as wireless speakers with you phone or PC to stream high quality audio.
5. How many devices can I pair to the M1 Stereo Speakers?
The M1 Stereo Speakers can store pairing information for up to 8 different devices. However, the M1 Stereo Speakers can only connect to one device at a time.
6. Is my phone or computer compatible?
In order to be compatible with the M1 Stereo Speakers, your phone must have Bluetooth and support A2DP profiles in order to stream Stereo Music. Check your phones manual or the manufacturer to see if it supports Bluetooth A2DP profile.
In order for your computer to be compatible with the M1 Stereo Speaker, it must have either an internal Bluetooth adaptor or an external Bluetooth adaptor such as a USB dongle, an appropriate driver that supports A2DP. Check with either your computers manufacturer or the manufacturer of your Bluetooth adaptor to ensure you have the correct driver.
Alternatively you can use the 3.5mm Stereo input on the back of the M1 Stereo Speakers to connect to the headphone socket of you computer or phone with the supplied 3.5mm cable.
7. What is the passcode/passkey of the M1 Stereo Speakers?
The Passcode for the M1 Stereo Speakers is “0000”.
8. Can I change the passcode of the M1 Stereo Speakers?
No. The passkey is inbuilt and cannot be changed.
9. Can I use the M1 Stereo Speakers to listen to music on my mobile?
If your phone has Bluetooth and supports A2DP profile you will be able to listen to music on your phone.
10. How often should I charge my M1 Stereo Speakers?
The battery will last for approximately 1500 hrs on standby and much longer if the M1 Stereo Speakers is switched off in between uses. You should only charge the M1 Stereo Speakers when the LED Indicator changes to red.
11. Can I use my M1 Stereo Speakers with my computer for VOIP applications?
No. The M1 Stereo Speakers cannot be used for VoIP.
12. Do I need to pair the devices every time I use them together?
No. The pairing process is required only once for each device unless the devices are deleted.
13. Can I use a Bluetooth adaptor for my iPod to stream music to the M1 Stereo Speakers?
Yes as long as the adaptor uses the “0000” passcode and supports Bluetooth A2DP profile.
14. Can I use the M1 Stereo Speakers with my TV, DVD player, Xbox or PS3?
Yes. You may, however, need to purchase a cable/adaptor to enable these devices to be plugged into the standard 3.5mm stereo jack in the back of the M1 Stereo Speakers.
15. Is the firmware upgradable on the M1 Stereo Speakers?
No. The M1 Stereo Speakers do not support firmware upgrades.
16. Why does the Bass Boost only work at lower volume settings?
This is to ensure that the M1 Stereo Speakers audio does not distort at higher volumes.
17. Am I able to use the different equaliser settings on my computer, phone or iPod to enhance the quality sound?
Yes. It is good to experiment with different equalizer settings depending on personal preferences and the type of music being played.
18. Why do some MP3’s downloaded from the web have poor audio quality?
The MP3 format uses high compression and low bit rate to achieve smaller file sizes and is far from being true CD quality. If you have downloaded your MP3’s from the internet, more than likely these files have been made low quality to save space and speed up downloading.
If you are ripping your own songs from CD’s, ensure you use high quality options and use settings of at least 192kbs or higher or use a Lossless setting if your software supports this option. While the file sizes will be bigger, the quality and crispness of the music will definitely be noticeable.
Bluetooth
1. What is Bluetooth Wireless Technology?
Bluetooth Wireless Technology is a short-range communications technology using encryption for high security data/voice transmission.
2. Is it safe to use Bluetooth devices? I have heard they can allow unauthorized connections.
For Bluetooth security reasons, once you have set up your Bluetooth devices we recommend turning OFF the visibility option in the Bluetooth Menu of your phone so that other Bluetooth users cannot see your phone. This only applies to a few (mainly older) Bluetooth enabled phones as most new phones have better security.
3. Can somebody else take control of my M1 Stereo Speakers if they are in range?
No. The M1 Stereo Speakers can only connect to previously paired devices that have been authorised. The Pairing procedure creates an encrypted key known only to the two devices paired.
4. How do I know if my devices are connected?
When Bluetooth is turned ON in your phone you will see a Bluetooth symbol appear on your main screen that changes slightly (colours invert or arrows appear) when connected to the M1 Stereo Speakers. Some phones show a Headset symbol to notify you that the devices are connected.
5. How far can my mobile be from the M1 Stereo Speakers and still remain connected?
The M1 Stereo Speakers will remain connected within a range of 10 metres (30 ft). Sound quality may start to deteriorate after about 7 metres depending on your environment.
6. Can other electrical devices cause interference with Bluetooth?
Bluetooth technology employs a technique called frequency hopping to constantly change the frequency at which it sends data, thus reducing interference with wireless devices like wireless LAN ’s and cordless landline phones. However, noise Interference can occur if the Bluetooth device is used in close proximity with microwave. Check if there are any such devices in the surroundings, and if so keep the distance between the M1 Stereo Speakers and such devices to at least 5 - 10m. Usually any interference will only cause a slight crackling sound. The frequency of Bluetooth is much higher than that of radio station bands.
7. If I cup my hand over a Bluetooth device the signal strength and quality suffers. Why does this happen?
Bluetooth signals are radio waves and so do not need line of sight to operate. But, radio waves cannot travel through water and as the human body is made up of mostly water they cannot travel through it. Therefore, your hand will create a barrier causing slight interference and a loss of signal quality.
8. What Bluetooth mobile phones can be used with the M1 Stereo Speakers?
To use the M1 Stereo Speakers with your phone, the phone must support A2DP Bluetooth profile.
9. What is the difference between Bluetooth V1.2 and V2.0?
V2.0 is the current version of Bluetooth with Enhanced Data Rate (EDR) technology, with data transfer rates of up to 3Mbps compared with 1Mbps in V1.2.
Note: All BlueAnt products are forward and backward compatible (Our V1.2 products can be used with V2.0 phones and our V2.0 products can be used with V1.2 phones)
Troubleshooting
1. How do I re-connect my M1 Stereo Speakers?
Press the Play/Pause button once to re-connect to your phone.
2. Why won’t my M1 Stereo Speakers go into pairing mode?
Follow the instructions in the M1 Stereo Speakers Manual. From off press and hold the on/off button for 5 seconds until the LED flashes red and blue to enter pairing mode. The M1 Stereo Speakers sometimes require a few seconds to establish a connection. Please be patient while devices are searching.
3. Is my M1 Stereo Speakers unit charged?
The LED will change from flashing blue to red when the battery is low. The charge LED at the back of the M1 Stereo Speakers will light up red when charging and change to green when the M1 Stereo Speakers are fully charged.
4. Why can’t I hear any sound from the Speakers?
Check to make sure the M1 Stereo Speakers and the mobile phone volume are not set too low. Alternatively, the phone’s memory may have become corrupt and can be fixed by rebooting (turning the phone off and on again) the phone. If this does not resolve the issue, delete the pairing information and re-pair the devices.
5. Why do my M1 Stereo Speakers sound noisy and distorted?
Turn the M1 Stereo Speakers and mobile phone volume down to a level that does not give echo or feedback. A low battery on the phone or the M1 Stereo Speakers can also cause the audio quality to drop. If your phone or the M1 Stereo Speakers is indicating a low charge, please charge the unit.
6. My M1 Stereo Speakers worked great but now they won’t connect. What can I do?
As newer phones are like mini-computers, the connection may become corrupt over time and you may need to reset them every so often (at least once a week is good). Simply switch off your phone, remove the battery for a few seconds, replace and reboot. The M1 Stereo Speakers should now connect. If not, remove existing pairing and re-pair the devices.
7. Why does my phone’s battery not last as long as it used to?
When Bluetooth is switched ON, your phone will search for Bluetooth devices in the area to connect to, which will use more battery power. The M1 Stereo Speakers have a standby mode that it enters when it’s connected to your phone and is not being used, which helps minimise battery loss. This allows the M1 Stereo Speakers to have outstanding battery life as well as reducing the power required by the phone.
8. I am having trouble pairing a second phone. What can I do?
When pairing a second mobile phone, make sure the first is off or out of range. If you cannot connect to a previously paired and connected phone, go to the Bluetooth menu in the phone, select the M1 Stereo Speakers and Press Connect. Some phones may require this if it is the second device used. You do not have to re-pair the devices. Simply manually connect.
9. My phone says “Bluetooth Module not found”. What can I do?
This means that your phone cannot find its internal Bluetooth chip for some reason. Restarting your phone should fix this problem. If not please contact your phone manufacturer.
10. I have read all the solutions in this document but I still cannot get my M1 Stereo Speakers to work properly. What can I do?
Please make an enquiry to customercare@blueant.com.au or call the BlueAnt Customer Service Team on 1300 669 049 (AUS) or 0800 443 122 (NZ).
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